Tech and Emotions Connect

One of the world’s tech giants, Google, is embracing the power of emotions to tell their new stories. There was a great article about it in the New York Times on January 1st.

Just a few years ago – and still in some quarters today – you might hear, “There’s no room for emotions . . . → Read More: Tech and Emotions Connect

Worth your time

Daniel Goleman has done it again. He has given leaders two new resources to help them be more effective.

His new book, Leadership: The Power of Emotional Intelligence, at a sleek 177 pages, is a tightly written gem. It summarizes the basics of why self-awareness, self-mastery, empathy and relationship management are core competencies for today’s . . . → Read More: Worth your time

Teamwork Under Pressure


The question is what to do?

How to navigate the natural human complexity that swirls around you?

Learn the dynamics and don’t allow assumptions to cloud your vision.

Use the skills of each team member to fully accomplish your mission.


. . . → Read More: Teamwork Under Pressure

Retaliation Complaints On The Rise

Most people know you aren’t supposed to discriminate against someone at work because of race, gender, age, sex, color and religion. However, I think many people aren’t even aware that retaliation is a type of discrimination someone can file a complaint about. Now, the EEOC is reporting that retaliation complaints are at a record . . . → Read More: Retaliation Complaints On The Rise

Minor Acts, Monumental Impacts

There were a lot of jokes in the media about the seating at last night’s State of the Union Address. It was called “prom night,” because some Democrats and Republicans agreed to sit together rather than in separate sections. Some called it a symbolic gesture. But, was that all it was? Although it might . . . → Read More: Minor Acts, Monumental Impacts

Tone Check

Words matter. Tone does too. They always travel together. When we talk, we focus mostly on the words. That’s natural because they contain the meaning, right? Well, partially, right. Research by Dr. Albert Mehrabian suggests that the emotional truth – how we feel about the phrase or the person – is revealed more in . . . → Read More: Tone Check

Communication Choices and Consequences

The shooting of Representative Gabrielle Giffords, and the death of five citizens and a federal judge while participating in our political process, is chilling. Thirteen others were also injured. My condolences go out to all of the affected families.

This event has caused a lot of people to seek answers to what triggered a . . . → Read More: Communication Choices and Consequences

The truth is in the tone

“The truth is in the tone.” I’ve used this phrase many times in leadership training. It’s true for our tone of voice, and it’s true for leadership behaviors that set the tone for what is appropriate, and inappropriate, in the culture. Edgy humor is a high risk motivation strategy for any workplace. As an . . . → Read More: The truth is in the tone

In-team competition

When I ran on the high school cross country team, competition was the name of the game. Sprint 100 yards faster than your teammates and you got to sit down – until the last man standing. Then there was the five mile run to see who would win bragging rights for being in better . . . → Read More: In-team competition

Navigating Relationships

Navigating relationships is as tricky as guiding a ship through constantly changing waters. Just when you think that clear weather will mean smooth sailing, an invisible undercurrent threatens to throw you way off course. Anticipating and quickly adjusting to rapidly changing conditions is the mark of a good sailor – and a good . . . → Read More: Navigating Relationships