Just over a year ago, while I was driving home from my mother’s funeral to catch a flight for a job, I hit a tire in the middle of the highway. Rain, traffic – I couldn’t swerve, so I just hit it. A jolt, a shudder, and then my rugged . . . → Read More: Life Happens: Now What?
Identity Matters All The Time – It shows in someone’s face when something we say attacks their sense of self. It shows in their crossed arms – unconsciously seeking to protect themselves from the edge in our voice.
People are finely tuned to the subtle message that they are welcome – or the stinging . . . → Read More: M.E. Hart Keynotes at Social Services Conference
In the aftermath of high profile cases like the Jerry Sandusky trial – which brought back into the spotlight the sexual victimization of young boys – it is critical to provide continuing education for court staff, and technical assistance service providers, to help them understand how to best serve the young men coming . . . → Read More: M.E. Hart to speak on Helping Male Survivors of Sexual Trauma
In many firms, large and small, the beginning of a new year is a time for corporate action: right-sizing, down-sizing, reorganizing, realigning and staff layoffs. As anyone who has lived through one of these can tell you – myself included – it can be one of the biggest tests of integrity a leader faces.
. . . → Read More: Integrity: One communication at a time
We recently had a chance to introduce our STRIVE Values Model™ to five groups of finance professionals working in the health care sector.
STRIVE is an acronym representing the values that underly our Hart3i™ Relationship Management System. It means: Safe, Trusted, Respected, Included, Valued, and Engaged.
In surveying the finance professionals, we found . . . → Read More: STRIVE Values Model™
The National Catholic School of Social Work recently invited me to be a part of a distinguished team providing practical self-management tools for newly minted social workers entering challenging, often emotionally draining field work.
My presentation covered tools for maintaining balance and taking care of yourself as you provide service to others. We discussed . . . → Read More: M.E. HART SPEAKS AT CATHOLIC UNIVERSITY
AIDS 2012: The International AIDS Conference on the state of AIDS around the globe will begin in Washington DC on Sunday July 22nd. It has me thinking back to a time when the AIDS crisis was just beginning. Fresh out of law school, I found myself on the front line in . . . → Read More: Honoring Clients as Teachers
I recently conducted a poetry workshop for mental health professionals, called Creative Ways to Tell Your Story.
I taught specific techniques for using the poetic forms of: Keyword, Word Jazz and Haiku to help their clients – especially those who have experienced trauma in their lives – to creatively release the tension from a . . . → Read More: Creative Ways to Tell Your Story
I heard snatches of this conversation as I was jogging through the park to clear my head. I didn’t hear the context, or who these two people were talking about, but it got me thinking about the relationship strengthening power of a sincere apology.
Words have power.
And two of the most powerful are, . . . → Read More: Why is – I’m sorry – so hard to say?